Accessibility statement
Accessibility statement regarding the website of the Polish History Museum in Warsaw and information on the physical accessibility of its building.
Accessibility coordinator
Katarzyna Szafrańska
e-mail address: katarzyna.szafranska@muzhp.pl
phone number: (+48) 22 255 76 40
mobile: (+48) 665 566 970
e-mail address: katarzyna.szafranska@muzhp.pl
phone number: (+48) 22 255 76 40
mobile: (+48) 665 566 970
Accessibility statement
The Polish History Museum in Warsaw undertakes to ensure the accessibility of its website in accordance with the provisions of the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities.
This accessibility statement applies to the website www.muzhp.pl.
Date of website publication: 28 August 2023
Date of the last major update: 28 March 2024
Status in terms of digital accessibility
The website is partially compliant with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities due to the non-compliance or exclusions listed below.
Inaccessible aspects and content:
• Photos and other non-textual content have partial deficiencies in alternative descriptions, yet work is being done on improving them.
• Some hyperlinks are not marked correctly, yet work is also being done on improving them.
Exclusions:
• The maps available on our website are excluded from the obligation to ensure accessibility.
• The same concerns multimedia and other materials published on our website before the Digital Accessibility Act entered into force.
• Files created by external entities and submitted for publication in paper form or scans are not available due to the lack of access to the source data.
• Archived content not used for the performance of current tasks is also excluded from the obligation to ensure accessibility.
Preparation of the accessibility statement
• This statement was drawn up on 28 August 2023.
• This statement was last reviewed and updated on 28 March 2024.
This statement has been drafted based on evaluation by an external entity: Openform (civil law partnership) Magdalena Klejdysz-Matras, Rafał Matras, Tomasz Marszałek (Openform design & digital studio).
Keyboard shortcuts
Standard keyboard shortcuts can be used on our website.
Your feedback and contact data
In case of any problems with our website’s accessibility or its content, please write to redakcja@muzhp.pl or call (+48) 22 211 90 12 (ext. 13 or 14 is also fine).
In your message, please include the following data:
· your first and family name;
· your contact details (e.g. telephone number, e-mail address);
· the exact address of the web page on which an item or content is unavailable;
· a description of what the problem is and what would be the best way for you to resolve it.
Handling requests and complaints
Anyone has the right to make a request to ensure the digital accessibility of this website or its elements.
We will respond to your request as soon as possible, at the latest within seven days of receipt. If this deadline is too short for us, we will inform the person named in the request. The new deadline will be no longer than two months. If it is not possible for us to ensure digital accessibility, we will propose an alternative means of accessing the information.
Should our actions be not satisfactory, the person making the request may complain about the provision of digital accessibility of the website or an element of it.
Once the procedure indicated above has been exhausted, a complaint can be made to the Ombudsman.
Link to the Ombudsman’s website
Physical accessibility
The Polish History Museum of in Warsaw, 1 Gwardii Street, 01–538 Warsaw
The Citadel is accessible through four gates:
· the Bielańska (Bielany)Gate from Czujna Street
· the Straceń (Execution) Gate from the side of Wybrzeże Gdyńskie
· the Nowomiejska (Katyń) Gate from Jana Jeziorańskiego Street
· the Żoliborska (Żoliborz) Gate from Dymińska Street.
For persons with special needs, we recommend entering through the Żoliborska Gate. It is accessed via Dymińska Street from the Warszawa Gdańska junction. Along the entire length of Dymińska Street, where it intersects with the roadway, the pavements have ramps, some with tactile elements.
The remaining accesses to the Citadel gates have stairs, long and rather steep ramps or uneven cobbled-stone pavement.
Access by car is only possible from Wybrzeże Gdyńskie from the side lane towards the city centre. You should leave Wisłostrada before the junction with Krasińskiego Street. Driving along Krasińskiego Street, choose the right lane in the direction of Śródmieście/Mokotów/Ursynów. The entrance is located directly behind Fosa Park and Stawki Street.
The car park is located on levels -1 and -2. The parking spaces on the left are closest to the entrances to the Museum building. On each level, there are designated parking spaces for persons with disabilities immediately adjacent to the Museum entrances. There is a charge for parking. You will reach the ticket office and exhibition entrance by stairs or lift. Go up to level 0 to the main lobby.
The entrance to the Polish History Museum is from Gwardia (Guard) Square. The entrance doors are heavy and difficult to open. We are working on improving their accessibility.
You can enter the Museum and all its rooms with an assistance or guide dog.
There are no thresholds in the Museum, circulation spaces are wide with no architectural barriers.
The ticket office has a high counter and is inaccessible to persons of short stature and those in wheelchairs. The lowering is on the right side but it is too high - 90 cm so there is no sufficient legroom. The temporary exhibition is located on the ground floor, opposite the ticket office. The entrance is very wide, partly fenced off with tape.
Movement between floors is provided by lifts. There are accessible toilets on each floor.
On the ground floor, there is a room for parents with children equipped with a washbasin, changing table and feeding chair, and a medical room.
The Museum has station induction loops at the ticket office, museum shop, library and a reception. Loop stations are marked with appropriate pictograms. In the temporary exhibition space we use neck induction loops. They can be borrowed free of charge at the entrance to the exhibition and in the cloakroom.
Work is underway to set up surface loops in the auditorium, the cinema and theatre hall, as well as two meeting rooms.
Soundproofing headphones can be borrowed free of charge from the Museum’s box office. We are working on introducing quiet visiting hours. There is no soundproofing room in the Museum.
We are preparing a special corner with mobile quiet zones for museum lessons, workshops and events.
We provide Polish sign language interpretation for selected events from the Museum’s offer. We do not provide Polish sign language interpreting services via electronic means.
The Polish History Museum in Warsaw undertakes to ensure the accessibility of its website in accordance with the provisions of the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities.
This accessibility statement applies to the website www.muzhp.pl.
Date of website publication: 28 August 2023
Date of the last major update: 28 March 2024
Status in terms of digital accessibility
The website is partially compliant with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities due to the non-compliance or exclusions listed below.
Inaccessible aspects and content:
• Photos and other non-textual content have partial deficiencies in alternative descriptions, yet work is being done on improving them.
• Some hyperlinks are not marked correctly, yet work is also being done on improving them.
Exclusions:
• The maps available on our website are excluded from the obligation to ensure accessibility.
• The same concerns multimedia and other materials published on our website before the Digital Accessibility Act entered into force.
• Files created by external entities and submitted for publication in paper form or scans are not available due to the lack of access to the source data.
• Archived content not used for the performance of current tasks is also excluded from the obligation to ensure accessibility.
Preparation of the accessibility statement
• This statement was drawn up on 28 August 2023.
• This statement was last reviewed and updated on 28 March 2024.
This statement has been drafted based on evaluation by an external entity: Openform (civil law partnership) Magdalena Klejdysz-Matras, Rafał Matras, Tomasz Marszałek (Openform design & digital studio).
Keyboard shortcuts
Standard keyboard shortcuts can be used on our website.
Your feedback and contact data
In case of any problems with our website’s accessibility or its content, please write to redakcja@muzhp.pl or call (+48) 22 211 90 12 (ext. 13 or 14 is also fine).
In your message, please include the following data:
· your first and family name;
· your contact details (e.g. telephone number, e-mail address);
· the exact address of the web page on which an item or content is unavailable;
· a description of what the problem is and what would be the best way for you to resolve it.
Handling requests and complaints
Anyone has the right to make a request to ensure the digital accessibility of this website or its elements.
We will respond to your request as soon as possible, at the latest within seven days of receipt. If this deadline is too short for us, we will inform the person named in the request. The new deadline will be no longer than two months. If it is not possible for us to ensure digital accessibility, we will propose an alternative means of accessing the information.
Should our actions be not satisfactory, the person making the request may complain about the provision of digital accessibility of the website or an element of it.
Once the procedure indicated above has been exhausted, a complaint can be made to the Ombudsman.
Link to the Ombudsman’s website
Physical accessibility
The Polish History Museum of in Warsaw, 1 Gwardii Street, 01–538 Warsaw
The Citadel is accessible through four gates:
· the Bielańska (Bielany)Gate from Czujna Street
· the Straceń (Execution) Gate from the side of Wybrzeże Gdyńskie
· the Nowomiejska (Katyń) Gate from Jana Jeziorańskiego Street
· the Żoliborska (Żoliborz) Gate from Dymińska Street.
For persons with special needs, we recommend entering through the Żoliborska Gate. It is accessed via Dymińska Street from the Warszawa Gdańska junction. Along the entire length of Dymińska Street, where it intersects with the roadway, the pavements have ramps, some with tactile elements.
The remaining accesses to the Citadel gates have stairs, long and rather steep ramps or uneven cobbled-stone pavement.
Access by car is only possible from Wybrzeże Gdyńskie from the side lane towards the city centre. You should leave Wisłostrada before the junction with Krasińskiego Street. Driving along Krasińskiego Street, choose the right lane in the direction of Śródmieście/Mokotów/Ursynów. The entrance is located directly behind Fosa Park and Stawki Street.
The car park is located on levels -1 and -2. The parking spaces on the left are closest to the entrances to the Museum building. On each level, there are designated parking spaces for persons with disabilities immediately adjacent to the Museum entrances. There is a charge for parking. You will reach the ticket office and exhibition entrance by stairs or lift. Go up to level 0 to the main lobby.
The entrance to the Polish History Museum is from Gwardia (Guard) Square. The entrance doors are heavy and difficult to open. We are working on improving their accessibility.
You can enter the Museum and all its rooms with an assistance or guide dog.
There are no thresholds in the Museum, circulation spaces are wide with no architectural barriers.
The ticket office has a high counter and is inaccessible to persons of short stature and those in wheelchairs. The lowering is on the right side but it is too high - 90 cm so there is no sufficient legroom. The temporary exhibition is located on the ground floor, opposite the ticket office. The entrance is very wide, partly fenced off with tape.
Movement between floors is provided by lifts. There are accessible toilets on each floor.
On the ground floor, there is a room for parents with children equipped with a washbasin, changing table and feeding chair, and a medical room.
The Museum has station induction loops at the ticket office, museum shop, library and a reception. Loop stations are marked with appropriate pictograms. In the temporary exhibition space we use neck induction loops. They can be borrowed free of charge at the entrance to the exhibition and in the cloakroom.
Work is underway to set up surface loops in the auditorium, the cinema and theatre hall, as well as two meeting rooms.
Soundproofing headphones can be borrowed free of charge from the Museum’s box office. We are working on introducing quiet visiting hours. There is no soundproofing room in the Museum.
We are preparing a special corner with mobile quiet zones for museum lessons, workshops and events.
We provide Polish sign language interpretation for selected events from the Museum’s offer. We do not provide Polish sign language interpreting services via electronic means.